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For any defective products, send us an email for better advice. If your item meets one of the conditions, please contact us as soon as you receive the item.

Stelora’s Shop accepts PayPal and credit cards. All orders must be paid in full before the products is made (for custom orders) or shipped.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

Shipping costs vary depending on the shipping destination. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address.

Use of the Stelora’s Shop website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

If you have any questions about anything here at Stelora Shop we will try to handle the most frequently asked questions below to better assist you. If there is something on your mind that isn’t answered below, feel free to contact us.